Privacy Policy

Coperni Privacy Policy
Last Updated: 30 July 2025

This privacy policy outlines how Coperni SAS ("Coperni", "we", "us", or "our") collects, processes, and protects your personal data in accordance with the EU General Data Protection Regulation (GDPR) No. 2016/679 and applicable French data protection laws.

By accessing and using www.coperniparis.com (the "Website"), you agree to the practices described in this privacy policy. This document complements our Terms of Use and Terms of Sale.

1. Identity of the Data Controller

The data controller responsible for processing your personal data is:

Coperni SAS
21 Rue du Faubourg Saint-Antoine, 75011 Paris, France
Email: customercare@coperni.com

2. Categories of Personal Data Collected

We may collect and process the following categories of personal data:

a) Automatically collected data:

  • IP address

  • Browser type and settings

  • Device information

  • Operating system

  • Date, time, and duration of Website visit

  • Pages visited and browsing behavior

b) Data you voluntarily provide:

  • Name, surname

  • Email address, telephone number

  • Shipping and billing addresses

  • Payment information (processed securely via third-party providers)

  • Purchase history and preferences

  • Account login credentials (if applicable)

c) Cookies:
We use cookies to personalize your experience and analyze Website performance. Please consult our [Cookie Policy] for more information.


3. Purposes and Legal Bases for Processing

We collect and process your personal data for specific purposes, each justified by a legal basis and retained only for the necessary duration:

  • To process and fulfill your orders
    Your data is required to complete purchases and manage transactions. (Legal basis: Contractual necessity. Retention: 10 years for invoicing data.)

  • To provide customer service and after-sales support
    This includes responding to your inquiries, managing returns, and ensuring your satisfaction. (Legal basis: Contractual necessity. Retention: As long as needed to respond.)

  • To improve your experience on our website
    We use analytics tools to understand browsing behavior and enhance performance. (Legal basis: Legitimate interest. Retention: Session duration or anonymized.)

  • To allow you to create and manage your account
    We store the information needed for you to access and personalize your experience. (Legal basis: Contractual necessity. Retention: Until you delete your account.)

  • To send marketing communications
    If you choose to receive emails, SMS, or social media messages from us, we’ll use your data accordingly. (Legal basis: Consent. Retention: Up to 12 months unless you withdraw consent earlier.)

  • To comply with legal obligations
    Some data must be retained and processed to meet legal and regulatory requirements. (Legal basis: Legal obligation. Retention: As required by law.)

  • To prevent fraud and protect our rights
    We may use your data to detect misuse or to defend ourselves legally. (Legal basis: Legitimate interest. Retention: In line with legal time limits.)

4. Data Recipients

Your personal data is accessible only to authorized Coperni personnel and, where necessary, to trusted third parties acting as data processors, including:

  • IT and hosting providers

  • Payment and anti-fraud processors

  • Logistics and delivery partners

  • Customer service providers

  • Legal, accounting, and regulatory consultants

All third-party processors are contractually bound to confidentiality and data protection obligations.

5. International Data Transfers

Your data may be transferred to and stored in countries outside the European Economic Area (EEA), including the United States and Canada. Such transfers are conducted with appropriate safeguards, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission

  • Transfers to entities located in countries with adequacy decisions

You may request further details by contacting us at customercare@coperni.com.

6. Data Security

We implement technical and organizational security measures to ensure the confidentiality, integrity, and availability of your personal data. These include:

  • SSL encryption for all transactions

  • Secure servers hosted within the EU

  • Role-based access controls

  • Regular audits and security updates

7. Your Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

  • Right of access (Art. 15 GDPR)

  • Right to rectification (Art. 16 GDPR)

  • Right to erasure ("right to be forgotten") (Art. 17 GDPR)

  • Right to restriction of processing (Art. 18 GDPR)

  • Right to data portability (Art. 20 GDPR)

  • Right to object to processing (Art. 21 GDPR)

  • Right to withdraw consent at any time

  • Right to define post-mortem directives (French Data Protection Law, Art. 85)

To exercise your rights, contact us at:
Email: customercare@coperni.com

You may also lodge a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés) at www.cnil.fr.

8. Protection of Minors

Our Website and services are intended for users over the age of 18. We do not knowingly collect personal data from minors.

9. Policy Updates

This privacy policy may be updated to reflect legal, regulatory, or operational changes. Users will be informed of material updates via a notice on the Website. The effective date of the current version will always be indicated at the top of the page.

For any questions regarding this privacy policy, please contact us at:
customercare@coperni.com