Terms of sale

TERMS AND CONDITIONS OF SALE

Last updated: 25 February 2026

These Terms and Conditions of Sale (“T&C”) govern the sale of products via the official e-commerce website www.coperni.com (“Website”).

By placing an order, you agree to be bound by these T&C.

PREAMBLE

The Website is operated by Coperni SAS (“Coperni”, “we”, “us”).

Coperni partners with Global-e, an international e-commerce service provider.

Global-e acts as Merchant of Record, meaning Global-e is the legal seller of the Products to the customer and processes payment and fulfilment on Coperni’s behalf.

By placing an order, you agree to Global-e acting as Merchant of Record where applicable.

Global-e entity details will appear on your invoice and order confirmation.

These Terms are written in English. Translations are provided for convenience only.


1. IDENTIFICATION OF THE SELLER

The Website is published and operated by:

Coperni SAS
21 Rue du Faubourg Saint-Antoine
75011 Paris
France

Email: customercare@coperni.com
Website: www.coperni.com

Global-e acts as Merchant of Record.


2. SCOPE AND ACCEPTANCE

These T&C apply to all orders placed on the Website by consumers.

Products are sold for personal use only.

Resale is strictly prohibited.

Coperni reserves the right to update these T&C at any time.

The version applicable is the one in force at the time of order.


3. PRODUCTS

Products offered are those displayed on the Website, subject to availability.

Product descriptions and images are provided for informational purposes.

Minor variations may occur.

Coperni reserves the right to withdraw products at any time.


4. ORDERS

Orders may be placed via customer account or guest checkout.

Customer must provide accurate information.

Order confirmation will be sent by email.

Coperni or Global-e reserve the right to refuse or cancel orders in cases of:

  • suspected fraud
  • payment issues
  • abnormal quantities
  • product unavailability


5. PRICES AND PAYMENT

Prices are displayed in local currency depending on customer location.

Prices include applicable taxes where required.

Shipping costs are shown at checkout.

Payment methods include:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • PayPal
  • Klarna (where available)

Payment is processed securely by Global-e or its payment partners.

Ownership transfers upon full payment and shipment.


6. DELIVERY

Orders are delivered to the address provided at checkout.

Delivery is handled by DHL Express or other authorized carriers.

Estimated delivery times:

  • Europe: 1–4 business days
  • International: 2–6 business days

Maximum delivery time: 30 days.

Coperni and Global-e are not responsible for delays caused by customs or force majeure.

Customer must inspect goods upon delivery.


6.1 DUTIES AND TAXES

For most destinations, duties and taxes are included in the product price.

Where applicable, taxes are displayed at checkout.

For certain countries, import duties may apply.

Customer acts as Importer of Record where required by law.

Global-e manages duties collection where applicable.


7. RIGHT OF WITHDRAWAL AND RETURNS

Customers may return items within 14 days of delivery.

Items must be:

  • unused
  • unworn
  • in original packaging
  • with all tags attached

Made-to-order and personalized items cannot be returned.

Returns must be initiated via the Returns Portal.

Return shipping fees may apply and will be communicated during the return process.

Refunds are issued within 14 days of return approval.

Refunds are issued to original payment method.

Shipping fees and duties are non-refundable where applicable.


7.2 EXCHANGES

Coperni does not offer direct exchanges.

Customers may return and place a new order.


8. LEGAL GUARANTEES

Customers benefit from:

Legal Guarantee of Conformity
Warranty against hidden defects

Valid for 2 years from delivery.

Claims require proof of purchase.


9. RETENTION OF TITLE

Products remain property of the seller until full payment.


10. LIABILITY

Nothing excludes liability where unlawful.

For international orders, Global-e acts as seller.

To the maximum extent permitted by law, liability is limited to the order value.

Coperni shall not be liable for indirect damages.


11. FORCE MAJEURE

Coperni shall not be liable for delays caused by:

  • natural disasters
  • strikes
  • governmental actions
  • supply chain disruptions

Customer may cancel order if delay exceeds 30 days.


12. PERSONAL DATA

Personal data is processed in accordance with Privacy Policy and GDPR.


13. GOVERNING LAW AND DISPUTES

These T&C are governed by French law.

Customers may contact:

customercare@coperni.com

For mediation:

CM2C
49 Rue de Ponthieu
75008 Paris
www.cm2c.net

Customers may bring claims before competent courts.


14. INTELLECTUAL PROPERTY

All Website content is property of Coperni.

Reproduction is prohibited.