Privacy Policy

Last Updated: 25 February 2026

This Privacy Policy explains how Coperni SAS ("Coperni", "we", "us", "our") collects and processes your personal data when you use www.coperni.com (the "Website").

Coperni is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR) 2016/679 and applicable French data protection laws.

This Privacy Policy should be read together with our Terms of Sale and Terms of Service.


1. Identity of Data Controllers

Depending on the activity, your personal data is processed by:

Coperni SAS
21 Rue du Faubourg Saint-Antoine
75011 Paris
France
customercare@coperni.com

and

Global-e Online Ltd., our e-commerce partner, which operates checkout, payment processing, and order fulfilment.

Global-e acts as an independent data controller for order and transaction processing.

Global-e Privacy Policy:
https://www.global-e.com/privacy-policy


2. Categories of Personal Data Collected

We may collect and process the following categories of personal data:

Information you provide:

  • Name and surname
  • Email address
  • Telephone number
  • Billing and shipping address
  • Account login details
  • Customer service communications

Order and transaction information:

Processed by Global-e and shared with Coperni where necessary:

  • Order details
  • Payment status
  • Transaction identifiers
  • Fraud screening information

Global-e processes payment data securely. Coperni does not store full payment card details.

Automatically collected information:

  • IP address
  • Device type
  • Browser type
  • Website usage
  • Cookies and tracking technologies

Please see our Cookie Policy for details.


3. Purposes and Legal Basis

We process personal data for the following purposes:

Order processing and fulfilment

Processed by Global-e and Coperni.

Legal basis: Contract performance

Retention: Up to 10 years for accounting obligations


Customer service and after-sales

Legal basis: Contract performance


Account management

Legal basis: Contract performance


Marketing communications

Legal basis: Consent

You may withdraw consent at any time.


Fraud prevention

Processed primarily by Global-e.

Legal basis: Legitimate interest


Website analytics and improvement

Legal basis: Legitimate interest


Legal and regulatory compliance

Legal basis: Legal obligation


4. Data Recipients

Your personal data may be shared with:

  • Global-e (order processing and payment)
  • Payment providers
  • Delivery partners
  • IT and hosting providers
  • Customer support providers
  • Legal and accounting advisors

All partners are contractually bound to protect your data.


5. International Transfers

Your personal data may be transferred outside the European Economic Area.

These transfers are protected by:

  • European Commission Standard Contractual Clauses
  • Adequacy decisions where applicable

Global-e operates internationally and may process data in Israel, the UK, USA, and other jurisdictions.


6. Data Security

We implement appropriate technical and organisational measures including:

  • SSL encryption
  • Secure servers
  • Access controls
  • Monitoring and audits


7. Data Retention

We retain personal data only as long as necessary:

Order and invoice data: 10 years
Customer service: 3 years
Marketing: until consent withdrawal


8. Your Rights

You have the right to:

  • Access your data
  • Correct your data
  • Delete your data
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent

Contact:

customercare@coperni.com

You may also contact CNIL:

www.cnil.fr


9. Cookies

We use cookies to improve your experience.

See our Cookie Policy.


10. Global-e Processing

Global-e processes personal data as independent data controller for:

  • Checkout
  • Payments
  • Fraud prevention
  • Order fulfilment

Global-e Privacy Policy:

https://www.global-e.com/privacy-policy


11. Children

Website is not intended for persons under 18.


12. Updates

This policy may be updated periodically.

Latest version always available on Website.